Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We deliver through TPL Logistics, Forrun Courier, CourierX and Pakistan Post depending on the location who quickly delivers your package.

Do You Ship Internationally?

Unfortunately, we do not deliver to International Destinations.

How Long Will It Take To Get My Package?

It all depends on the destination city or viallage. Usually it takes minimum 2 and maximum 6 working days to deliver your package.

PAYMENT

What Payment Methods Are Accepted?

Cash On Delivery, Bank Deposit and Credit/Debit Card payments are accepted. For online payments, we have partnered with Bank Al Falah for the safe checkout. You're free to use online payments.

Is Buying On-Line Safe?

Yes for sure. Because we use Bank Al Falah's secure payment method that do not store any of your card details.

Order & Retunrs

How do I place an Order?

For that, you need to search for your product, and once you're willing to buy that product, press the add to card button. Then go to checkout and enter your delivery details and wait for the package to come at your doorstep. If you still face any problem, you can email us at info @ justbabymart.pk

How Can I Cancel Or Change My Order?

Once your order is shipped, we are unable to cancel the order. What you can do is to refuse to accept the parcel.

Do I need an account to place an order?

Not necessorily.

How Do I Track My Order?

You will get your tracking details on your registered mobile number and on email address that you have provided during order.

How Can I Return a Product?

You are allowed to return the shipment if you think the product you got has an issue or doesn't match with the product description. Change of mind is not acceptable. What you need is just to pack the shipment and wait for the courier to come and pick the shipment from you and your account will be credited once we assure the safety of the product and packaging.
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