We are committed to dispatch your order in good condition and always in time. After placing an order, you will receive a confirmation call/text/email from our Representative. Once your order is confirmed, it will be processed immediately. Most of the time, we deliver any order within 3 to 5 working days. Please feel free to write to us about anything you wanna know, we will always be there for your help.
We also offer quick delivery to some cities in Pakistan on advance payment through Daewoo Bus Service or any other bus service which operates in your city. For this, you will have to make advance payment. Criteria is same. Orders below 3000 are charged 150 Flat rate. There could be charges of more than 3000 orders if the product is categorized in volumetric weight system. In this case, you will have to pay delivery charges (you will be notified first). This is the quickest method. Please allow 24 hours for this delivery. It is best suitable method for any order. In this method, you will have to go and pick the parcel from desired bus station. Please email us at info [at] justbabymart.pk for more information. For deliveries in Lahore city, free shipping on orders above 1500 PKR. Or else flat 150 PKR as shipping charges.
Please read below points carefully.
We always strive to do best for your ease. Currently we provide more than 90 cities of Pakistan with Cash On Delivery payment system. If in any case we're unable to give you this service (where COD is not applied), you will be requested through email for advance payment before dispatching your products. We will be happy to serve you best. We're now serving more than 200 cities of Pakistan. Some of the cities are mentioned below.
Due to the company policy, we won't be able to entertain your order from Villages, Gaaoun, Tahseel, District, Chak etc... Only the main stations or cities will be entertained.
Dera Ghazi Khan
Khairpur Nathan Shah
Mirpur Azad Kashmir
Muzaffarabad Azad Kashmir
Rahim Yar Khan
Tando Mohammad Khan
Toba Tek Singh
If in case, we find that your city cannot be processed with Cash on Delivery, we will notify you by email for advance payment. Most of the time, it doesn't happen but special cases are always there. The above mentioned list is not complete, it is just an example. We cover more than 200 cities of Pakistan to bring quality products for your baby.
We offer a hassle free and trustworthy returns policy that is FREE of charge for all orders within Pakistan on all applicable items. No return for products like Baby Health and skin care, under garments, diapers and baby food.
If you're not satisfied, you can return the product only when:
Please make sure that you notify us about any return because due to heavy flow of customers and operations, sometimes we forget to execute your requests. Please sign in to your account with our website and make a return in your user control panel. We will definitely respond you.
Anything mentioned not on this page, please email us immediately to keep you away from any hassle.
Sometimes, you may receive multiple shipments of your order. Most probably, you will be charged the COD on your first order. If in any case, you receive your order incomplete, you won't be charged additional shipping fees for the current order.
You can contact us at the number provided at the top of the screen from Monday to Saturday 10:30AM to 06:30PM. You can also email us at info[at]justbabymart.pk. (Replace at with @).